HoodLink GDPR Compliance Policy

Effective Date: February 2, 2025

1. Introduction

HoodLink ("we," "our," or "us") is committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). This policy outlines how we collect, process, and protect personal data.

2. Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency: We process data lawfully and transparently.
• Purpose limitation: We collect data for specified, legitimate purposes.
• Data minimization: We collect only the necessary data.
• Accuracy: We ensure data is accurate and updated when necessary.
• Storage limitation: We retain data for only as long as needed.
• Integrity and confidentiality: We ensure security measures are in place to protect data.

3. What Data We Collect

HoodLink may collect and process the following types of personal data:

• Name, email, phone number, and user account details.
• Location data (with user consent).
• IP address, device type, and browser details for security purposes.
• Messages, comments, and other interactions within HoodLink.

4. How We Use Your Data

HoodLink processes personal data for the following purposes:

• Providing and improving our services.
• Ensuring the security of our platform.
• Communicating with users regarding updates or policy changes.
• Ensuring compliance with legal obligations.

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When users provide explicit consent for data collection.
• Contractual obligation: When data is necessary to fulfill a contract.
• Legitimate interest: When processing is required for business operations and security.
• Legal compliance: When processing is necessary to comply with legal obligations.

6. Data Retention Policy

HoodLink retains user data only for as long as necessary. The retention periods are as follows:

• User account information: Retained as long as the account is active.
• Transactional data: Stored for up to 5 years for legal compliance.
• Location data: Stored for up to 1 year unless user revokes consent.
• Backups: Retained for 6 months before automatic deletion.

7. Data Protection and Security

HoodLink implements the following security measures to protect user data:

• Encryption of sensitive data.
• Secure access controls and authentication protocols.
• Regular security audits and vulnerability assessments.
• Strict access restrictions for personal data.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to access: You can request access to your personal data.
• Right to rectification: You can request correction of inaccurate data.
• Right to erasure: You can request deletion of your data under certain conditions.
• Right to restrict processing: You can request limited processing of your data.
• Right to data portability: You can request a copy of your data in a commonly used format.
• Right to object: You can object to data processing for direct marketing.
• Right to withdraw consent: You can withdraw consent at any time.

9. Data Sharing and Transfers

We do not sell personal data to third parties. However, we may share data with:

• Service providers assisting in platform operation (e.g., cloud storage providers).
• Legal authorities when required by law.
• Business partners when necessary to provide HoodLink services.

All data transfers comply with GDPR requirements, including Standard Contractual Clauses (SCCs) for data transferred outside the EU.

10. Children's Privacy

HoodLink does not knowingly collect data from children under 16 years old. If a parent or guardian believes that their child has provided personal data, they should contact us to request deletion.

11. Breach Notification Policy

In the event of a data breach, HoodLink will:

• Investigate and contain the breach.
• Notify affected users and relevant authorities within 72 hours if required by law.
• Take corrective actions to prevent future breaches.

12. Contact and Data Protection Officer (DPO)

If you have any questions about our GDPR compliance, you can contact our Data Protection Officer at:

Email: support@hoodlink.com

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